The Access World News (Newsbank) is not working. We aim to restore the service soon. Thank you for your patience.
On Thursday, May 15, the library reopens with normal hours but with the following service limitations:
- 1st Floor is closed to the public
- Limited browsing collections of Express Adult Fic and Express DVDs are available on the 2nd Floor
- Holds pickup is available on the 2nd Floor
- Reduced number of public computers on 2nd Floor
- Printing and copying available on 2nd Floor
- Seating capacity is reduced
- All 2nd Floor collections (teen, children, and graphic novels) are available
- Parking, washroom and elevator access are not affected
Please refer to hpl.ca/events for up-to-date program listings. Most programs will continue as normal on the 2nd Floor or in the basement.
All HPL Branches are closed on Friday, May 30 for Staff Professional Development Day. Bookmobile is off the road and Extended Access service is not available. Our Virtual Branch is open at hpl.ca. Regular service hours resume Saturday, May 31. Thank you for your understanding.
These Bookmobile visits are cancelled this month:
Thursday May 15: Rockton and Meadowlands
Friday, May 16: Huntington Park
Friday, May 30: Huntington Park, Winona, and Maplewood
These Bookmobile visits are shortened:
Thursday May 15: Mohawk Gardens 2-2:30pm
Thursday May 15: Bennetto, 4:30-5:30pm
All HPL Branches are closed on Sunday, May 18, and Victoria Day, Monday, May 19. Bookmobile is off the road. Extended Access and Study Hall services are not available. Our Virtual Branch is open at hpl.ca.
Due to the ongoing roof repair project, noise and parking disruptions are expected to continue until the end of June. Thank you for your patience.
From Monday, May 5 to Saturday, May 31, the Ancaster Branch will be temporarily closed due to a roof and HVAC replacement. During this time, service hours will be available at the Ancaster Rotary Centre, 385 Jerseyville Road West, Ancaster. The last day to pick up your Holds is Thursday, May 1st. Thank you for your understanding.
The digital microfilm machines at Central Library are not working. A single analog machine is available, but it doesn't print. We aim to have the digital devices repaired as soon as possible. We apologize for the inconvenience.
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
Member and Service Commitment
At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to:
- Provide professional, knowledgeable and quality customer service.
- Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces.
- Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise.
- Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.
As a Member of the Hamilton Public Library, we ask you to:
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Be courteous and respectful Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.
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Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.
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Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.
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Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.
Failure to comply with the Member Code of Conduct may result in a suspension of Library privileges.
Relevant Legislation: Child and Family Services Act; Accessibility for Ontarians with Disabilities Act; Human Rights Code; Public Libraries Act; Children's Aid Society of Hamilton; Catholic Children's Aid Society of Hamilton