National Day of Remembrance and Action on Violence against Women is Saturday, December 6. HPL remembers and honours the lives of the fourteen women killed at Montréal’s École Polytechnique in 1989. All HPL branches will observe a moment of silence at 3 pm.
All HPL Branches - Moment of Silence
All Branches and Bookmobile Stops
Published:
Friday, December 5, 2025 - 5:30pm
Sherwood Branch Accessible Door Out of Order
The accessibility door at Sherwood Branch is not working. We aim to fix it quickly.
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Published:
Wednesday, December 3, 2025 - 5:00pm
Network Maintenance - December 5
Due to network maintenance, HPL's Catalogue and Library accounts, online resources, and Guest WiFi will be unavailable on Friday, December 5, starting at 6pm until 5am. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Wednesday, December 3, 2025 - 1:30pm
Saltfleet Branch: Parking Lot Disruption
Due to the Saltfleet Santa Claus Parade route, Saltfleet Branch's parking lot will be unavailable from 9am-3pm on Saturday, December 6. We apologize for the inconvenience.
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Published:
Monday, November 24, 2025 - 9:00am
Bookmobile Service Modification
Please note the Bookmobile will be attending the following community events.
Saturday, December 6:
- Stoney Creek Santa Claus Parade 2-4pm
- Millgrove Visit is cancelled.
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Published:
Friday, November 14, 2025 - 1:00pm
Replacement and Damage Fees
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018
