The accessible washroom in both the Waterdown library and the lobby of the Waterdown shared facility are out of order. We aim to get it fixed quickly.
Waterdown Branch Accessibile Washroom Out of Order
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Published:
Thursday, May 8, 2025 - 6:45pm
Sherwood Branch Closure: Wednesday, May 14
In preparation for the 1st Floor renovations, the Sherwood Branch will be closed on Wednesday, May 14. It is expected to reopen on Thursday, May 15 with the completion of the basement renovation. Thank you for your understanding.
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Published:
Thursday, May 8, 2025 - 12:00pm
Study Hall, Thursday, May 8
Due to City IT maintenance, there may be an intermittent network outage between 8-10 pm during Study Hall on Thursday, May 8. Computers, printers and WiFi may not be available at times. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Wednesday, May 7, 2025 - 4:00pm
All Branches Closed - Victoria Day
All HPL Branches are closed on Sunday, May 18, and Victoria Day, Monday, May 19. Bookmobile is off the road. Extended Access and Study Hall services are not available. Our Virtual Branch is open at hpl.ca.
All Branches and Bookmobile Stops
Published:
Thursday, May 1, 2025 - 9:30am
Central Library - Fire Drill
On Tuesday, May 13, a fire drill will be held at 11 am at Central Library. You may visit the Barton or Locke Branches as alternate locations for your library needs. Thank you for your understanding.
1
Published:
Wednesday, April 30, 2025 - 1:30pm
Turner Park Branch - Roof Repair
Due to the ongoing roof repair project, noise and parking disruptions are expected to continue until the end of June. Thank you for your patience.
1
Published:
Monday, April 28, 2025 - 10:00am
Ancaster Branch - Temporary Closure, May 5-31
From Monday, May 5 to Saturday, May 31, the Ancaster Branch will be temporarily closed due to a roof and HVAC replacement. During this time, service hours will be available at the Ancaster Rotary Centre, 385 Jerseyville Road West, Ancaster. The last day to pick up your Holds is Thursday, May 1st. Thank you for your understanding.
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Published:
Wednesday, April 16, 2025 - 11:00am
Central Library - Microfilm Machine
The digital microfilm machines at Central Library are not working. A single analog machine is available, but it doesn't print. We aim to have the digital devices repaired as soon as possible. We apologize for the inconvenience.
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Published:
Thursday, April 10, 2025 - 3:30pm
Phishing Scheme
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
All Branches and Bookmobile Stops
Published:
Thursday, April 3, 2025 - 10:30am
Sherwood Branch - Basement Renovation
The first phase of renovations continues at the Sherwood Branch. During this time, noise disruptions may occur throughout the branch due to a basement renovation. Parking, access to the building, and collections will not be affected. Thank you for your patience. www.hpl.ca/sherwood
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Published:
Thursday, April 3, 2025 - 10:15am
Member and Service Commitment
At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to:
- Provide professional, knowledgeable and quality customer service.
- Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces.
- Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise.
- Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.
As a Member of the Hamilton Public Library, we ask you to:
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Be courteous and respectful Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.
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Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.
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Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.
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Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.
Failure to comply with the Member Code of Conduct may result in a suspension of Library privileges.
Relevant Legislation: Child and Family Services Act; Accessibility for Ontarians with Disabilities Act; Human Rights Code; Public Libraries Act; Children's Aid Society of Hamilton; Catholic Children's Aid Society of Hamilton
