The computer lab on the 1st floor at the Sherwood Branch is currently out of order. There are limited public computers available on the 2nd floor. Printing and photocopying is still available. We are working to resolve as soon as possible.
Sherwood Branch Public Computer Service Disruption
1
Published:
Friday, June 6, 2025 - 10:00am
Sunday Hours - Modified Service, June 22
Due to day-long IT maintenance (7am-5pm), the following branches are closed on Sunday, June 22: Central Library, Dundas, Red Hill, Terryberry, Turner Park, Valley Park and Waterdown. Sunday service hours resume on Sunday, June 29.
Please note that the HPL catalogue, Library accounts, and online resources will not be available during this time frame. We apologize for the inconvenience.
1
Published:
Wednesday, June 4, 2025 - 3:00pm
Westdale Branch - Delayed Opening
Due to Staff training, the Westdale Branch will open at 10am on Monday, June 16. You may visit Central Library and the Dundas Branch as your next nearest locations for your library needs. Thank you for your patience.
1
Published:
Tuesday, June 3, 2025 - 2:15pm
Terryberry Branch Elevator Out of Order
The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.
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Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume
Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Sherwood Branch - Temporary Closure
As the 1st floor renovation wraps up, the Sherwood Branch will be closed on Thursday, June 5, to reset the spaces. Service hours will resume on Friday, June 6. Thank you for your patience.
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Published:
Thursday, May 29, 2025 - 11:00am
Mount Hope Branch Accessibile Ramp Not Available
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
1
Published:
Friday, May 23, 2025 - 4:30pm
Turner Park Branch - Roof Repair
Due to the ongoing roof repair project, noise and parking disruptions are expected to continue until the end of June. Thank you for your patience.
1
Published:
Monday, April 28, 2025 - 10:00am
Central Library - Microfilm Machine
The digital microfilm machines at Central Library are not working. A single analog machine is available, but it doesn't print. We aim to have the digital devices repaired as soon as possible. We apologize for the inconvenience.
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Published:
Thursday, April 10, 2025 - 3:30pm
Phishing Scheme
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
All Branches and Bookmobile Stops
Published:
Thursday, April 3, 2025 - 10:30am
Hamilton Public Library reopens its 22 branches
Welcome Back: Hamilton Public Library reopens its 22 branches
In-branch services include browsing and computer use
HAMILTON, ON – July 29, 2020 – Beginning July 30, HPL branches are open for browsing, holds pickup, computer access and use of printers, scanner, fax and Central Makerspace equipment. New branch hours are Tuesday-Thursday 11AM-7PM and Friday- Saturday 11AM-5PM. No computers available at Locke branch.
In-branch service updates include:
- All visitors are required to have a library card to ensure accurate contact tracing.
- Hamilton’s mask bylaw: Members visiting a branch are requested to wear masks. HPL will provide a free mask for members needing one.
- Members and staff are expected to practice physical distancing.
- Increased cleaning and sanitizing protocols are in place. Hand sanitizer is available for members and staff.
- Staff wear PPE.
- Each facility has reduced maximum capacity.
- In-branch furniture and computers are spaced to accommodate distancing and protection, including plexiglass barriers at staff service desks.
- Returned items are quarantined for 72 hours.
- In-person programs or events are not yet available.
- Fax and Makerspace equipment (except Sound and Video studios) is only offered at Central Library.
- Bookmobile and Visiting Library Service returns in Fall.
- Members needing additional help should call 905.546.3200, email AskHPL@hpl.ca or chat with staff at hpl.ca.
Please return items to book drops. All library materials are quarantined for 72 hours before being checked in, so it may take a few days for the update to be reflected on your account.
When visiting HPL, all adults and children must wear a mask (per the City bylaw) and show their library card for contact tracing. Staff will first ask health-screening questions and if clear, direct members to available in-branch services. If a visitor isn’t a card-holder yet, or doesn’t have their card, staff can make a new card or look up their account number.
“We’re moving to Phase 3 because of the collective work of people in our community. We’re excited to welcome back all Hamilton Public Library members. All branches have increased cleaning and new services,” says Paul Takala, CEO/Chief Librarian, Hamilton Public Library. “It’s truly an example of Hamilton’s resilience that we’re rounding the bend. Let’s continue to make good progress by working together to reopen slowly and safely. We hope to see you at a branch soon.”
HPL’s virtual branch is always open. Visit hpl.ca for online resources and programs, including Storytimes, author readings, book clubs, crafts, tech classes and more.
Reach library staff by phone 905.546.3200, email AskHPL@hpl.ca or online chat at hpl.ca. For the latest library service updates and resources, visit www.hpl.ca/reopens.
