The computer lab on the 1st floor at the Sherwood Branch is currently out of order. There are limited public computers available on the 2nd floor. Printing and photocopying is still available. We are working to resolve as soon as possible.
Sherwood Branch Public Computer Service Disruption
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Published:
Friday, June 6, 2025 - 10:00am
Sunday Hours - Modified Service, June 22
Due to day-long IT maintenance (7am-5pm), the following branches are closed on Sunday, June 22: Central Library, Dundas, Red Hill, Terryberry, Turner Park, Valley Park and Waterdown. Sunday service hours resume on Sunday, June 29.
Please note that the HPL catalogue, Library accounts, and online resources will not be available during this time frame. We apologize for the inconvenience.
1
Published:
Wednesday, June 4, 2025 - 3:00pm
Westdale Branch - Delayed Opening
Due to Staff training, the Westdale Branch will open at 10am on Monday, June 16. You may visit Central Library and the Dundas Branch as your next nearest locations for your library needs. Thank you for your patience.
1
Published:
Tuesday, June 3, 2025 - 2:15pm
Terryberry Branch Elevator Out of Order
The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.
1
Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume
Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Sherwood Branch - Temporary Closure
As the 1st floor renovation wraps up, the Sherwood Branch will be closed on Thursday, June 5, to reset the spaces. Service hours will resume on Friday, June 6. Thank you for your patience.
1
Published:
Thursday, May 29, 2025 - 11:00am
Mount Hope Branch Accessibile Ramp Not Available
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
1
Published:
Friday, May 23, 2025 - 4:30pm
Turner Park Branch - Roof Repair
Due to the ongoing roof repair project, noise and parking disruptions are expected to continue until the end of June. Thank you for your patience.
1
Published:
Monday, April 28, 2025 - 10:00am
Central Library - Microfilm Machine
The digital microfilm machines at Central Library are not working. A single analog machine is available, but it doesn't print. We aim to have the digital devices repaired as soon as possible. We apologize for the inconvenience.
1
Published:
Thursday, April 10, 2025 - 3:30pm
Phishing Scheme
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
All Branches and Bookmobile Stops
Published:
Thursday, April 3, 2025 - 10:30am
Community Publicity Procedure
PROCEDURE PURPOSE
To outline the procedures related to the promotion, distribution and display of community related publicity material at the Library’s physical locations, online on the library website, or on digital screens and social media platforms.
DEFINITIONS
Community Publicity Material: Promotional material that informs the public of a free event, initiative or service in the Hamilton area.
PROCEDURE DETAILS
Hamilton Public Library (HPL) will only promote material that aligns with its mission and vision.
HPL reserves the right to reject any community publicity material or approve exceptions to promote.
Approval to post community publicity material does not imply the Library’s endorsement of content and will only be accommodated after the Library and the Library Partners’ needs are met.
Community publicity materials may only be accepted from legally constituted non-profit or charitable organizations or government-supported agencies such as the Board of Education.
All material submitted becomes the property of the Library and will not be returned. HPL does not notify the community group if the request is not accepted for any reason, including lack of space.
HPL reserves the right to decide the appropriate medium and location to share community publicity.
We require submission of materials 14 days in advance of event date for Library review and posting.
COMMUNITY PUBLICITY MATERIAL
Acceptable Material
Any print or digital copies submitted to the library must be professional and of high quality. Printed material cannot exceed 8 1/2" x 11". Content should be submitted in file formats as follows:
Print Posters: 8.5"x11" 300dpi PDF
Digital LCD Screens: 1920x1080px JPEG
Social Promotions: 1500x1500px JPEG
Postings are dependent on space available and may vary by library branch.
Material may be accepted if the content of the post meets all of these criteria:
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It is aligned with the Hamilton Public Library’s mission and vision.
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It is a public free event or service offered without discrimination or prejudice to any group.
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It is educational, recreational, cultural, or community interest event or service.
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It is of local interest, occurring in the Hamilton area and relevant to the local community.
Unacceptable Material
Material will not be accepted if its form or content include any of the following:
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Retail or wholesale advertisements, private notices, personal services and information about money-making events sponsored by for-profit organizations.
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Petitions and solicitations including all fundraising activities and events.
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Contravenes the Human Rights Code, the Charter of Rights, the Criminal Code of Canada, City of Hamilton bylaws, or any laws or legislation.
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Material that advocates a particular view such as political, religious or philosophic position.
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Material inappropriate in size (larger than 8 1/2" x 11") format or quality.
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Material received less than 14 days in advance of an event.
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Material, as determined by staff, to be not relevant to their local community.
Distribution and Promotion
HPL may elect to display copies of local community newspapers (e.g. Dundas Star) or other major cultural or educational institutions publications (e.g. college calendars, Stratford or Shaw Festival events) dependent upon space, and availability of acceptable distribution stands where possible.
Community publicity material are not to be placed at customer service desks, or in inappropriate locations such as the floor. This material should not take visual precedence over Library business.
Digital/social media materials should be emailed to communications@hpl.ca for consideration.
SUBMISSION INSTRUCTIONS
Community publicity material must be submitted to HPL Communications Department for review.
Digital material can be emailed to communications@hpl.ca.
Printed material can be dropped off in the Publicity Bin on the 1st Floor of the Central Library or delivered to the following address:
Hamilton Public Library
P.O. Box 2700
Attn: Communications Department
55 York Boulevard
Hamilton, ON L8N 4E4
Communications Department Staff reviews daily the submitted materials to determine if it follows the policy and procedure for approval for display, distribution, or promotion.
Community publicity material is approved and posted only as space and staff time permit. Approved material will be sent to the appropriate branch(s).
Publish Date
February 2022
