All branches close on Sunday, December 21, 2025. This includes branches with Extended Access.
All Branches Closed Sunday December 21
All Branches and Bookmobile Stops
Published:
Monday, December 15, 2025 - 11:00am
All Branches Closed for Christmas and Boxing Day
All branches close on December 25 and 26 for Christmas and Boxing Day. This includes branches with Extended Access.
All Branches and Bookmobile Stops
Published:
Monday, December 15, 2025 - 11:00am
All Branches Closed Sunday December 28
All branches close on Sunday, December 28, 2025. This includes branches with Extended Access.
All Branches and Bookmobile Stops
Published:
Monday, December 15, 2025 - 11:00am
All Branches Closed for New Years Day
All branches close on Thursday January 1 for New Years Day. This includes branches with Extended Access.
All Branches and Bookmobile Stops
Published:
Monday, December 15, 2025 - 11:00am
Study Halls - Holiday Break
Study Halls will be paused from Friday, December 19, and resume on Monday, January 5, 2026.
www.hpl.ca/study-halls
All Branches and Bookmobile Stops
Published:
Tuesday, December 9, 2025 - 9:15am
Telephone Service - Technical Issues
Please note that the 905-546-3200 main line is experiencing technical issues today, Monday, December 8. Members can still reach Staff at 289-779-7588 or by email or through chat online. We are working quickly to resolve the issue. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Monday, December 8, 2025 - 7:30pm
Replacement and Damage Fees
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018
