Study Halls at Central Library and Dundas, Red Hill, Terryberry, Turner Park, Valley Park, and Waterdown branches resume on Tuesday, September 2. They will be open after-hours Mondays-Thursdays from 8 pm to Midnight. www.hpl.ca/study-halls
Due to campus events, McMaster University's Bookmobile Visits for Tuesdays, August 26 and September 2 (3:30-4:30 pm) have been cancelled. Service is expected to resume on Tuesday, September 9. Thank you for your understanding.
The accessibility door at Carlisle Branch is not working. We aim to fix it quickly.
The Rymal Road entrance to the facility will be unavailable today due to an event at the YMCA. Access to the parking lot, accessible parking spaces, back entrance, and external drop box remains available. Thank you for your patience.
All HPL Branches are closed on Sunday, August 31, and Labour Day, Monday, September 1st. Bookmobile is off the road, and Extended Access is not available. Regular service hours resume Tuesday, September 2. www.hpl.ca/hours
Due to a mid-day fire drill, Turner Park Branch and Les Chater Family YMCA are closed for a fire drill from noon-1 pm. Thank you for your patience.
Due to roof repair maintenance, the Branch is temporarily closed from September 2 until October 10. Please visit the Red Hill, Parkdale, and Barton locations as your nearest branches for your library needs. On August 28-29, there may be some noise disruptions and limited parking spots while the roof repair set-up begins. Thank you for your patience.
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018