Sunday Hours - Modified Service, June 22

Due to day-long IT maintenance (7am-5pm), the following branches are closed on Sunday, June 22: Central Library, Dundas, Red Hill, Terryberry, Turner Park, Valley Park and Waterdown. Sunday service hours resume on Sunday, June 29. 

Please note that the HPL catalogue, Library accounts, and online resources will not be available during this time frame. We apologize for the inconvenience.

Published:
Wednesday, June 4, 2025 - 3:00pm
Bookmobile - Modified Service

The following Bookmobile visits are cancelled today, Wednesday, June 4. Service is expected to return next week. We apologize for the inconvenience.

  • Swansea 10:00-10:30am
  • Helen Detwiler 11:00am-12:00pm
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Affected Branch: Bookmobile
Nearest Branches: 
Bookmobile Stop: 
Published:
Wednesday, June 4, 2025 - 10:30am
Westdale Branch - Delayed Opening

Due to Staff training, the Westdale Branch will open at 10am on Monday, June 16. You may visit Central Library and the Dundas Branch as your next nearest locations for your library needs. Thank you for your patience.

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Published:
Tuesday, June 3, 2025 - 2:15pm
Red Hill Branch Accessibile Washroom Out of Order

The accessible washroom at Red Hill Branch is not working. We aim to get it fixed quickly.

Published:
Tuesday, June 3, 2025 - 11:00am
Terryberry Branch Elevator Out of Order

The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.

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Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume

Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.

 

All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Sherwood Branch - Temporary Closure

As the 1st floor renovation wraps up, the Sherwood Branch will be closed on Thursday, June 5, to reset the spaces. Service hours will resume on Friday, June 6. Thank you for your patience.

Published:
Thursday, May 29, 2025 - 11:00am
Mount Hope Branch Accessibile Ramp Not Available

The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.

Published:
Friday, May 23, 2025 - 4:30pm
Turner Park Branch - Roof Repair

Due to the ongoing roof repair project, noise and parking disruptions are expected to continue until the end of June. Thank you for your patience.

Published:
Monday, April 28, 2025 - 10:00am
Central Library - Microfilm Machine

The digital microfilm machines at Central Library are not working. A single analog machine is available, but it doesn't print. We aim to have the digital devices repaired as soon as possible. We apologize for the inconvenience.

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Affected Branch: Central Library
Published:
Thursday, April 10, 2025 - 3:30pm
Phishing Scheme

Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.

All Branches and Bookmobile Stops
Published:
Thursday, April 3, 2025 - 10:30am
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Security Camera Policy

Policy Details:

Collection of Personal Information Using a Security camera coverage System. 

Any recorded data of an identifiable individual qualifies as "personal information" under MFIPPA. Security cameras can be used to collect personal information about identifiable individuals. The Library has determined that it has the authority to collect this personal information in accordance with the MFIPPA. Pursuant to section 28(2) of the Ontario MFIPPA, no person shall collect personal information on behalf of the Library unless the collection is expressly authorized, used for the purposes of law enforcement or necessary to the proper administration of a lawfully authorized activity. 

Planning Considerations for Security Cameras

Before deciding if a facility warrants security cameras, the Library will: 

  1. Conduct consultations with relevant stakeholders as to the necessity of the proposed security camera program at the facility. 
  2. Endeavour to ensure that the proposed design and operation of the video security surveillance system reasonably minimizes privacy intrusion.   

Design, Installation and Operation of Security Cameras

When designing a security camera system and installing equipment, the following must be considered: 

  1. Given the open and public nature of the Library's facilities and the need to provide for the safety and security of employees and visitors who may be present at all hours of the day, the Library's security camera coverage systems may operate at any time in a 24-hour period. 
  2. The ability of authorized personnel to adjust cameras shall be restricted so that authorized personnel cannot adjust or manipulate cameras to overlook spaces that are not intended to be covered by the security camera coverage program. 
  3. Equipment shall never monitor the inside of areas where the public and employees have a higher expectation of privacy (e.g. change rooms and washrooms). 
  4. Reception/recording equipment must be located in a strictly controlled access area. Only authorized personnel shall have access to the controlled access area and the reception/recording equipment. 
  5. The annual maintenance program for reception and recording equipment will ensure that the equipment is operating properly. Library staff will endeavour to promptly follow-up issues or concerns regarding the performance of equipment. 

Notice of Use of Video Systems 

In order to provide notice to individuals that video is in use:

  1. The Library shall post signs, visible to members of the public, at all entrances and/or prominently displayed on the perimeter of the grounds under security camera coverage.  On at least one sign at each location with security camera coverage the following information will include:  
    • The legal authority for the collection of personal information. 
    • The principle purpose(s) for which the personal information is intended to be used.  
    • The title, business address, and telephone number of someone who can answer questions about the collection. 
  2. Additional signs will be used to support awareness of the security camera program. 
  3. The Security Camera Policy will be posted on the Library’s website.

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